We’re dedicated to providing our clients with

a wide range of premium services that includes

implementation, system upgrades,

add-on modules and support augmentation.

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IMPLEMENTATIONS

Implementing SAP for new customers is by far the most difficult and challenging type of an SAP project to undertake, and it is the foundation of our organization. We have implemented SAP from project inception to go-live for countless companies.

Most of those projects included the core modules of SAP such a SD, MM, PP, FI/CO, WM as well as add-on modules such as CRM, BW/BI, APO, SCM, SRM. Having accomplished so many go-lives in such a short time period has given our consultants the ability to implement more functionality for fewer consulting dollars than any of our competitors. Additionally, this implementation experience gives us the edge over the competition in other areas of SAP services, such as upgrades and add-on module work.

 

UPGRADES

Universe Consulting recognizes that customers needing to upgrade are often not sure what the total cost of upgrading their SAP system will be and how much their internal IT staff will need to be augmented. Therefore, Universe Consulting offers an initial, free diagnostics session to assess the complexity of the upgrade given the modules in use, the number of custom programs, interfaces and reports. Universe Consulting utilizes a proprietary analysis tool to assist with the custom object analysis during this session. Ultimately the quality of the assessment and the actual upgrade depends on the human factor, and that’s why Universe Consulting uses only senior consultants with extensive cross-functional experience. Cross-functional consultants means fewer consultants and less cost.

Universe Consulting Saves You Time and Money During Your Upgrade With:

• Free Diagnostics Session

• Proprietary Analysis Tool

• Proven Methodology

• Unique Approach to Remote Training

• Senior, Cross-Functional Consultants

ADD-ON MODULES

Whether it is CRM, PLM, BW, SCM, Hana or any other SAP functionality, Universe Consulting can deliver add-on modules more cost effectively than any other consulting company. Relying on proven implementation methodologies and only the most senior, cross-functional consultants, Universe Consulting consistently implements these areas of SAP on time and at a considerable savings over our competitors.

 

• ABAP Programming

• BASIS

• Business Warehouse/Intelligence

• Enterprise Management

• Controlling

• Customer Relationship Management

• EWM

• Financial Accounting

• Human Resources

• IS Oil

• IS Apparel & Footwear Solution

• Materials Management

• Hana

• Netweaver

• Plant Maintenance

• Product Lifecycle Management

• Production Planning, Discrete

(Stock, Make to Order)

• Production Planning, Repetitive

• Production Planning Process Industries

• Project Systems

• Sales & Distribution

• SAP Console/RF

• SAP Portals

• SAPscript

• Supplier Relationship Management

• Supply Chain Management

• Quality Management

• Variant Configuration

• Warehouse Management

• Workflow

• XI/PI

SUPPORT

Universe Consulting Post Go Live Support provides exceptional value for companies that have installed SAP but need to augment their support function. Working with Universe Consulting support provides the following benefits:

• Customer maintains focus on core business

• System stability and availability maintained by a proven partner

• Superior application support and technical support

• Reduce organizational risk

• Predictable long term cost, reduce salary load, training cost, and consulting travel expenses

• Fixed monthly cost

• Access to expert resources on an as needed basis

• Satisfied users

Sample Support Activities:

• Answering ad hoc user questions

• Instructing users on system procedures

• Identifying and executing configuration changes to remedy errors

• OSS note application

• Identifying business process improvement opportunities

 

• Configuration to support business process changes

• Design and install additional incremental functional scope

• Design and code custom list or extract reports